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Small Business Solutions

A Company That Cares Logo

The IIC Small Business Award is specifically designed for sole traders, micro and small businesses (of under 20 employees).

This independently verified award highlights businesses that excel in delivering exceptional service and satisfaction to their customers.

Through rigorous evaluation and verification processes, companies demonstrate their dedication to providing personalised attention and high-quality experiences.

Receiving this accreditation is testament to a company's dedication to excellence and sets you apart as a leader in customer-centric practices within your respective industry.

Use the 'A Company that Cares' logo on your website, email footers and all marketing collateral to authenticate your customer centricity

Self Evaluation
  • Simple questionnaire
  • No right/wrong answers
  • Relevant to you
Supporting Evidence
  • Upload evidence
  • Highlight best practice
  • Tailored to smaller firms
Independent Verification
  • Scored evaluation
  • External perspective
  • Full report and digital award

Contact Us

Every customer experience management project is tailor-made to your requirements, so please drop us a message or book a meeting so that we can discuss your requirements in full.

We look forward to hearing from you.

Thanks for submitting! We will be in touch asap.

204A, East Wing, Sterling House, Langston Rd, Loughton IG10 3TS

0800 024 8895

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VAT. 885176874 Company Number. 05812683

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